Business Administration / ICT Training
NSA STRIDES ALLIANCE
Business Admin/ICT
The Business Admin/ICT course is designed to give people all the basic skills they would need to work in an Administrative role. The course is made up of a number of Work Booklets that participants can follow at their own pace, as well as plenty of practical experience.
The course is open to those who are completely new to this field as well as those wishing to further their skills and build their confidence.
We cover topics such as:
- Office Practice and procedures
- Computer skills
- Using Office equipment
- Health and Safety in a work environment
- Telephone skills
- Paper filing
- Internet and e-mail
- Time management and planning skills
- Word
- Excel
- PowerPoint
- Database
We ensure that we provide plenty of hands on experience and will be looking at how to use various office equipment such as computers, printers, photocopiers, various binding machines, scanner, fax machines, shredders.
Participants are given practical work tasks to do such as helping with mail shots, preparing documents and covering reception.
On completion of the course, participants can be accredited up to a level 2 OCN, and, although the qualification is a big achievement the participants will also take away the valuable skills, knowledge and confidence they have gained through-out.
